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1-403-272-5513

1-403-272-7037

Contact Us

Hours:

Mon-Fri  9:00am - 5:00pm

Sat          9:30am - 5:00pm

Now Hiring Registry Agents

Registry Agents provide essential in-person counter service to Albertans. We access information
from provincial registries such as Motor Vehicle, Corporate, Vital Statistics, Personal Property, Land
Titles and Alberta Health.

Job Type: Full-time

Duties:

– Authenticate identity of individuals wishing to access their personal information
– Register and renew registration of vehicles
– Process fine payments
– Create new profiles for new Albertans in the Motor Vehicle database for driver licencing and
ID card purposes
– Process out of province and out of country vehicle renewals
– Renew Driver’s Licenses and generate Driver Abstracts
– Verify eligibility for Alberta Health and guide clients through process of applying for coverage
and making changes to their accounts
– Process applications for vital statistics documents including birth certificates, marriage
licences and certificates, death documents and process legal name changes and
amendments
– Process payments and cash out accurately
– Keep meticulous records when accessing client files
– Adhere to all FOIP and other restrictions and guidelines specific to Registries to maintain
privacy and the integrity of the databases that we access on a daily basis
It is our preference to hire an experienced Registry Agent with BASIC Registries Certification (you
must provide your certificate), Alberta Health certification, CORES Level 1 and APPRES. However,
we are willing to offer training for the right candidate. We also prefer to hire a candidate with multiple
languages in addition to English (Arabic, Punjabi, Hindi, Farsi, or Spanish), but this is not a
requirement.

You must have:

– attention to detail
– strong ability to read and interpret complex policy
– excellent keyboarding skills
– advanced communication skills
– ability to interact effectively with a diverse customer base, including many clients who are
new to Canada and speak English as a second language

Work Conditions:

We are potentially open 9 am – 7 pm Monday – Friday, 9-5 on Saturday and Sunday 12 – 5. Please apply if you are able to weekends and until 7:30 during the week regularly. Our hours are currently reduced because of COVID, but we are only hiring individuals willing to work the extended hours for when we resume extended hours.

We offer a great team environment, a beautiful newly built facility with free parking, opportunity for growth, extended health benefits and paid sick leave.

East Calgary Registry is a new facility located on Calgary’s east side, on the Trans Canada highway(16 Ave NE) at 52 Street in the Trans Canada Mall.

Salary: $15.00 to $25.00 /hour depending on experience. Willing to provide training for serious and committed individuals. Please forward your resume with cover letter to shannon@eastcalgaryregistry.com